Cardiac Home Monitoring

Medtronic

Medtronic provides a comprehensive Patient Services website, offering information about their devices, therapy management, and answers to common questions.

  • Patients can access MyCareLink Connect, a platform for secure remote monitoring, transmission confirmations, and reminders for device users.

  • The Global Patient Manuals Library provides access to electronic Instructions for Use (eIFU) for specific devices.

  • For additional support, patients can contact Medtronic’s Patient Services team at 1-800-551-5544, Monday to Friday, 7:00 a.m. to 6:00 p.m. Central Time.

Biotronik

Biotronik's Patient Information website offers guidance on heart conditions, therapies, and living with a Biotronik device.

  • The Biotronik Patient App allows patients to stay engaged in therapy and monitor their device performance.

  • For support, patients can reach Biotronik at +1 800-547-0394, Monday to Friday, 6:00 a.m. to 3:00 p.m. PST.

Abbott

Abbott’s Cardiovascular Device Patient Services portal provides educational materials, FAQs, and support for managing Abbott devices.

  • For cardiac rhythm management products, patients can contact (800) 722-3774.

  • Remote monitoring assistance is available at (877) 696-3754.

  • The portal includes step-by-step instructions for remote device setup and troubleshooting.

Boston Scientific LATITUDE ™ Home Monitoring System

The LATITUDE™ Home Monitoring System allows providers to remotely access data from cardiac devices between office visits.

  • The system improves care quality and convenience by transmitting device data securely to clinicians.

  • Patients can find instructions for setting up their Communicator and troubleshooting guides.

  • For support, contact the RhythmCARE™ Patient Services team at (866) 484-3268, Monday to Friday, 8:00 a.m. to 5:00 p.m. Central Time.